Privacy Policy

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Last updated: June 15, 2026

1. Introduction
Harmonia Nest ("we," "our," or "us") is operated by Harmonia Business Development LLC and accessible at harmonianest.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our mobile or web applications, or interact with our services (collectively, the "Services"). Please read this policy carefully. If you disagree with its terms, please discontinue use of our Services.

2. Information We Collect

a) Information You Provide Directly

• Full name, email address, phone number, and billing/shipping address
• Payment information (processed securely through third-party payment processors — we do not store full card numbers)
• Account credentials (username and hashed password)
• Communications you send us (support requests, feedback, survey responses)
• Content you upload or create through our Services

b) Information Collected Automatically

• IP address, device identifiers, and browser type and version
• Operating system and referring URLs
• Pages visited, links clicked, and time spent on each page
• Session data and interaction logs
• Geolocation data (country/region level, derived from IP)

c) Information from Third-Party Platforms
When you connect social media accounts (such as TikTok, Facebook, or Instagram) to our Services, we receive information those platforms make available, including account identifiers, page names, access tokens, and publishing permissions. We use this data solely to perform the actions you authorize.

d) Cookies and Tracking Technologies
We use cookies, web beacons, and similar technologies to maintain sessions, remember preferences, and analyze usage. You may control cookie settings through your browser; disabling cookies may affect certain features.

3. How We Use Your Information
We use the information we collect to:

• Create and manage your account
• Process transactions and deliver purchased products or services
• Publish content to connected social platforms on your behalf
• Respond to support requests and communicate with you
• Send transactional emails (receipts, password resets, account alerts)
• Send marketing communications — you may opt out at any time via the unsubscribe link in any email
• Analyze usage patterns to improve our Services
• Detect, investigate, and prevent fraudulent or unauthorized activity
• Comply with applicable laws and legal obligations
• Enforce our Terms of Service

4. Legal Basis for Processing (GDPR)
If you are located in the European Economic Area (EEA), we process your personal data under the following legal bases:

• Contract: to fulfill our agreement with you
• Legitimate interests: to improve our Services and prevent fraud
• Consent: for marketing communications and optional features
• Legal obligation: to comply with applicable law

5. Sharing Your Information
We do not sell, rent, or trade your personal information. We may share it in the following limited circumstances:

• Service providers: payment processors, email delivery services, cloud hosting providers, and analytics tools — all bound by confidentiality agreements and permitted to use your data only to perform services on our behalf
• Social media platforms: solely to execute publishing actions you explicitly authorize
• Business transfers: in connection with a merger, acquisition, or sale of assets, with notice provided to you
• Legal compliance: when required by law, court order, or governmental authority
• Protection of rights: to enforce our policies or protect the rights, property, or safety of Harmonia Nest, our users, or the public

6. Third-Party Services
Our Services integrate with third-party platforms including but not limited to TikTok, Meta (Facebook and Instagram), YouTube, and payment processors. Your use of those platforms is governed by their respective privacy policies. We encourage you to review them. We are not responsible for the data practices of third-party services.

7. Data Retention
We retain your personal information for as long as your account is active or as needed to provide our Services. We may retain certain information longer where required by law or for legitimate business purposes such as dispute resolution. Upon account deletion, we will delete or anonymize your personal data within 30 days, except where retention is legally required.

8. Your Rights and Choices
Depending on your location, you may have the following rights:

• Access: request a copy of the personal data we hold about you
• Correction: request correction of inaccurate or incomplete data
• Deletion: request deletion of your personal data ("right to be forgotten")
• Portability: request your data in a machine-readable format
• Objection: object to processing based on legitimate interests
• Restriction: request that we limit processing of your data
• Withdrawal of consent: withdraw consent at any time where processing is consent-based

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days. We may need to verify your identity before fulfilling a request.

9. California Privacy Rights (CCPA)
California residents have the right to know what personal information we collect, to request deletion, and to opt out of any sale of personal information (we do not sell personal information). To submit a request, contact us at [email protected]. We will not discriminate against you for exercising your privacy rights.

10. Data Security
We implement administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These include encrypted data transmission (TLS/SSL), access controls, and regular security reviews. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

11. International Data Transfers
Harmonia Nest is based in the United States. If you access our Services from outside the U.S., your information may be transferred to and processed in the U.S. or other countries whose data protection laws may differ from your own. By using our Services, you consent to this transfer.

12. Children's Privacy
Our Services are not directed to individuals under the age of 13 (or 16 where applicable under local law). We do not knowingly collect personal information from children. If we become aware that a child has provided us personal information without parental consent, we will delete it promptly. If you believe a child has provided us information, contact us at [email protected].

13. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the revised policy on this page and updating the "Last updated" date. For significant changes, we may also notify you via email. Your continued use of our Services after the effective date constitutes acceptance of the updated policy.

14. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:

Harmonia Business Development LLC
Email: [email protected]
Website: harmonianest.com